Hospitality · Operations
Dr. Hotellato — AI-Powered Team Operations
Deployed Claude Team across the organization, built documentation assistants, and created a workflow analyzer that identified 15+ automation opportunities.
15+
Tasks documented
5+
Automations built
3+
Hours saved weekly
The Challenge
Dr. Hotellato Zrt. is a B2B hotel amenities supplier operating in Hungary. The team juggled product catalog management, customer communications, order processing, invoicing through Zoho Books, and marketing through WordPress/WooCommerce — all manually. Tribal knowledge meant processes lived in people's heads rather than in documentation, making delegation impossible and creating single points of failure.
The Solution
Took a structured approach: first deployed Claude Team across the organization so every team member had AI assistance for daily tasks. Then built custom documentation assistants that extracted process knowledge from the team and turned it into structured SOPs. Finally, created a workflow analyzer that mapped every repetitive task, estimated time spent, and ranked automation opportunities by ROI. This gave leadership a clear picture of where to invest in automation, with projected returns for each initiative.
Team AI Setup
Process Documentation
Workflow Analysis
ROI Ranking
Automation Build
The Results
The team now has 15+ documented processes that were previously only in people's heads. Five key workflows have been automated, saving 3+ hours per week. More importantly, the documentation and analysis created a roadmap for continued automation — the team can now identify and prioritize new automation opportunities independently. Claude Team adoption reached daily usage across the organization within 2 weeks.
Tech Stack
Let's Talk
The window is open.
It won't stay open forever.
The businesses that move first win. Let's find where you're leaving 20+ hours a week on the table.
Book Your Free Audit