Enterprise · Publishing
Wolters Kluwer — Publishing Workflow Optimization
Optimizing publishing workflows, document handling, and cross-team coordination at one of the world's largest information services companies.
50%+
Manual work reduction
Global
Scale
n8n
Built with
The Challenge
Wolters Kluwer publishes legal, tax, and regulatory content across dozens of markets worldwide. The publishing coordination workflow involved significant manual effort — tracking document status across teams, managing handoffs between editors and production, ensuring consistency across formats, and coordinating releases. The volume of content flowing through the pipeline made manual tracking unsustainable as the company scaled its digital offerings.
The Solution
Working as Publishing Coordinator, I identified the highest-impact automation opportunities in the daily workflow. Built automation pipelines using n8n to handle document status tracking, cross-team notifications, and workflow routing. Implemented systems that reduced manual coordination by connecting existing tools (email, project management, content management systems) into automated flows. The focus was on eliminating the repetitive coordination work that consumed the most time while keeping humans in the loop for editorial decisions.
Document Intake
Status Tracking
Team Routing
Quality Check
Cross-Team Sync
Publish
The Results
Manual coordination work dropped by more than 50%. The team spends less time checking spreadsheets and sending status update emails, and more time on editorial work that requires human judgment. The automation handles the routing, notifications, and status tracking that previously consumed hours each week. The approach proved that even within large enterprises, targeted automation of specific workflow bottlenecks can deliver outsized returns.
Tech Stack
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